System start-up hangs
The system stalls during boot-up or restarts repeatedly.
Possible cause: A software or storage fault, or a defect on the mainboard.
Error Messages
Look the message up directly: what the error code means, what typically causes it and which systems it appears on. Manufacturer-independent repair with test report and warranty.

Fault database
Look up an error code or device directly
Tip: enter the device and the error code together, for example "Vivid S70 E-3001". Enter the device on its own and you see every possible error code.
Brand
Model
Fault type
12 error codes
The system stalls during boot-up or restarts repeatedly.
Possible cause: A software or storage fault, or a defect on the mainboard.
One or more supply voltages are outside their target range. The system fails to start or drops out intermittently.
Possible cause: A faulty power supply or an electronic fault on the power distribution board.
Streaks, dead zones or artefacts appear in the ultrasound image as individual channels fail.
Possible cause: Faulty beamformer channels or a crystal defect in the probe.
The system fails to detect a connected ultrasound probe or reports it as incompatible.
Possible cause: Faulty connector, broken cable or a fault on the probe interface board.
Answered briefly and directly, so you know what an error message means and what to do next.
Send us a photo of the screen with the message, ideally via WhatsApp. We'll match the error code to the component, tell you what's behind it and give you a realistic upfront estimate of effort and cost. Our documented catalogue keeps growing, and many manufacturer-specific codes follow similar patterns.
No. Some messages are caused by a loose probe connector, a chafed cable or a dust-clogged fan, easily fixable causes. Other codes point to a fault in the power supply, beamformer or mainboard. That's exactly what we check during the incoming diagnosis, before anything is replaced.
Yes. We work manufacturer-independently and repair at component level, including older or discontinued ultrasound systems from GE, Philips, Siemens, Samsung, Mindray, Esaote, Canon and other brands. Instead of costly module swaps, we restore boards and assemblies in an electrostatically protected environment.
Usually within 1 to 2 working days of arrival, depending on the fault and parts availability. For the duration of the repair we can provide a matching loan unit on request, so your operation doesn't stand still. Every repair is documented with a test report and comes with a warranty.
Every brand, every model, every message. Just describe the fault — we handle the rest, with a test report and warranty.
A photo says more than a thousand words.
Send us a photo of the screen with the message, ideally via WhatsApp. That way we match the error code to the component right away and get back to you with a diagnosis and a fixed price, straightforward and personal.
We provide a suitable loan unit from our stock, matched to your system. Just get in touch and we'll arrange everything personally.
From the power supply to probe connectivity, every assembly, every code. If your device shows a fault, we restore it.
Start & boot faults
Device won't start, hangs during boot or shuts down immediately, mainboard, firmware and power supply.
Power supply & voltage faults
Supply voltages out of tolerance, faulty power supply or power distribution board, restored at component level.
Image & signal faults
Stripes, channel dropout, artefacts and image disturbances, beamformer and probe connectivity.
Cooling, software & peripherals
Overtemperature, fan failure, touchscreen, storage as well as DICOM and network faults.