Error Messages

Your ultrasound system shows an error code?

Look the message up directly: what the error code means, what typically causes it and which systems it appears on. Manufacturer-independent repair with test report and warranty.

16
Systems covered
3
Manufacturers
1–2
Working days downtime
Ultrasound system showing a system error message and error code on the monitor

Fault database

12matches

Look up an error code or device directly

Tip: enter the device and the error code together, for example "Vivid S70 E-3001". Enter the device on its own and you see every possible error code.

or narrow it down

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Model

Fault type

12 error codes

Frequently asked questions about error messages

Answered briefly and directly, so you know what an error message means and what to do next.

Send us a photo of the screen with the message, ideally via WhatsApp. We'll match the error code to the component, tell you what's behind it and give you a realistic upfront estimate of effort and cost. Our documented catalogue keeps growing, and many manufacturer-specific codes follow similar patterns.

No. Some messages are caused by a loose probe connector, a chafed cable or a dust-clogged fan, easily fixable causes. Other codes point to a fault in the power supply, beamformer or mainboard. That's exactly what we check during the incoming diagnosis, before anything is replaced.

Yes. We work manufacturer-independently and repair at component level, including older or discontinued ultrasound systems from GE, Philips, Siemens, Samsung, Mindray, Esaote, Canon and other brands. Instead of costly module swaps, we restore boards and assemblies in an electrostatically protected environment.

Usually within 1 to 2 working days of arrival, depending on the fault and parts availability. For the duration of the repair we can provide a matching loan unit on request, so your operation doesn't stand still. Every repair is documented with a test report and comes with a warranty.

We read every error code.

Every brand, every model, every message. Just describe the fault — we handle the rest, with a test report and warranty.

A photo says more than a thousand words.

Send us a photo of the screen with the message, ideally via WhatsApp. That way we match the error code to the component right away and get back to you with a diagnosis and a fixed price, straightforward and personal.

We provide a suitable loan unit from our stock, matched to your system. Just get in touch and we'll arrange everything personally.

We solve every message.

From the power supply to probe connectivity, every assembly, every code. If your device shows a fault, we restore it.

  • Start & boot faults

    Device won't start, hangs during boot or shuts down immediately, mainboard, firmware and power supply.

  • Power supply & voltage faults

    Supply voltages out of tolerance, faulty power supply or power distribution board, restored at component level.

  • Image & signal faults

    Stripes, channel dropout, artefacts and image disturbances, beamformer and probe connectivity.

  • Cooling, software & peripherals

    Overtemperature, fan failure, touchscreen, storage as well as DICOM and network faults.

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